Frequently Asked Questions

Who can upgrade their account?

Any LQX investor with an active investment is eligible for account upgrades. An active investment is required to maintain and enjoy the benefits of the upgraded tier.

What do I get with an upgraded account?

Upgraded accounts come with incredible perks tailored to enhance your investment experience. These include higher withdrawal limits, exclusive tools for advanced portfolio management, access to VIP-only webinars, priority customer support, and invitations to private investor networking events.

How do I start upgrading my account?

To begin, select the tier that best suits your needs by clicking on the "Upgrade Now" button. Fill out the short form with your details, and submit your request. It’s that simple!

Can I change my upgrade tier later?

Absolutely! You can upgrade to a higher tier at any time by paying the difference between your current package and the desired one. This ensures you can scale your benefits as your needs evolve.

How long does it take for the upgrade to be activated?

The upgrade process typically takes 24-48 hours. Once processed, you’ll receive a confirmation email or notification, and your new benefits will be activated immediately.

Are there any additional fees?

No, the upgrade cost is a one-time fee for the selected tier. There are no hidden charges or recurring fees. The price you see is the price you pay.

What happens if I stop investing after upgrading?

An active investment is required to maintain access to upgraded perks. If your investment becomes inactive, your account may revert to its previous tier, and some benefits may be suspended until you reactivate your investment.

Do upgraded accounts have better withdrawal speeds?

Yes! Upgraded accounts enjoy faster processing times for withdrawals, ensuring you can access your funds quickly when needed.

What exclusive features do upgraded accounts get?

Upgraded accounts gain access to premium portfolio analytics, early access to new investment opportunities, and advanced financial planning tools. Platinum-tier users also receive invitations to private events with market experts.

How will I know my account has been successfully upgraded?

You will receive a confirmation email or platform notification once your upgrade request is approved. Your dashboard will also display your new tier and associated perks.

Can I downgrade my account?

Downgrades are not currently supported. If you wish to stop using your upgraded tier, you may choose not to renew it once the benefits expire.

What if I need help during the upgrade process?

Our support team is here to assist you! For any questions or concerns, use the live chat feature available at the bottom right of the website, or email us directly. We’re always happy to help.

Are upgraded accounts eligible for special promotions?

Yes, users with upgraded accounts are often the first to access limited-time promotions, discounts on additional services, and exclusive bonus offers.

What happens if I accidentally choose the wrong upgrade tier?

If you select the wrong tier, contact our support team immediately through live chat. They can help rectify the issue before the upgrade is finalized.

Is there a refund policy for upgrades?

Refunds for upgrades are reviewed on a case-by-case basis. Contact support if you have concerns about your upgrade purchase, and they will guide you through the process.

What makes the upgrade perks so amazing?

The upgrade perks are designed to provide you with a world-class investment experience. From unlimited withdrawals and cutting-edge analytics tools to personalized support and exclusive networking opportunities, every benefit is tailored to help you achieve your financial goals with ease and confidence.